What We Do
We help you define the problem and partner with you to build the solution.
Most technology firms wait for a specification. IdeaCrew starts earlier. We work with government agencies and other public-serving organizations to understand the problem first, including the parts no one has named yet, and then we design, build, and operate the systems that solve it.
That combination of consulting depth and engineering capability is what lets us take on the work others find too complex: high-stakes systems where accuracy and reliability are requirements, not features, and where real people depend on the result.
Software Development
The systems people rely on to access public services.
We design, build, and operate digital systems in high-stakes environments, using agile development, continuous delivery, automated testing, and human-centered design. Our teams build for accuracy and reliability under real-world pressure, where a failure means someone cannot get the coverage, benefit, or service they need.
When Maine needed to move from the federal marketplace to a marketplace of its own in eight months, we built it: CoverME.gov, where more than 60,000 residents shop for and enroll in coverage.
Data Integration
Information agencies can trust.
We bring together data from systems that were not built to work together, and make it accurate, consistent, and usable across a range of applications. We build the pipelines, validation, reporting, and analytics that turn fragmented inputs into a reliable basis for decisions, and we establish the data governance that keeps it trustworthy over time.
For Washington, D.C.’s Department of Behavioral Health, we integrated and reconciled more than 20 million Medicaid records into a single database the agency could act on with confidence.
DevOps & Cloud
Critical systems that stay fast, secure, and affordable.
We architect, secure, and operate cloud environments built for performance and cost-efficiency. We handle continuous deployment, security, and performance monitoring so the systems behind critical public programs stay reliable as demand grows, and cost less to run over time.
Our migration of DC Health Link to the cloud saved the District millions of dollars and earned multiple innovation awards from Amazon Web Services.
Management Consulting
Defining the problem before committing to a build.
We help agencies understand what is actually wrong, and what to do about it, before anyone writes a line of code. Our strategic, clinical, and data-driven consulting includes stakeholder engagement, operational standards, and improvement plans, drawing on a team that includes people who came from the agencies we now serve.
In Pennsylvania, we led a statewide process that produced an improvement plan in three months, significantly reducing the time criminal defendants waited for court-ordered psychiatric treatment.
Our Flagship Platform
State-Based Marketplaces
IdeaCrew pioneered the modular approach to building health insurance marketplaces, and it is the work that built our name. Today our state-based marketplace platform runs in Massachusetts, Maine, and Washington, D.C., connecting hundreds of thousands of people to coverage.
A state-based marketplace is not a product you buy off the shelf. It is a complex, end-to-end system, delivered through a year-long implementation and supported by the same consulting and engineering depth we bring to every engagement. It is the clearest example of what IdeaCrew does: take on a problem most vendors consider too hard and deliver.
Not sure which of these you need?
That is often the right place to start. Tell us what you are trying to solve, and we will tell you how we would approach it, what it would take, and whether we are the right partner, before any work is scoped or contracted.