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Policy Oct 15, 2026

Designing for Uncertainty

Background The policy environment for agencies implementing federal policies and programs today is highly unpredictable. Delayed rule-making, court cases blocking policy change, and new initiatives announced with little notice can…

Technology Nov 1, 2021

CoverME.gov launches on time, transitioning 60,000 Mainers in record time

Maine's new state-based marketplace launched on November 1, 2021, transitioning every enrolled Mainer in eight months — the fastest such transition in the country.

Technology Oct 15, 2020

IdeaCrew delivers open-source HRA affordability tool for 15 state-based marketplaces

Built once, shared widely — IdeaCrew's open-source ICHRA affordability calculator was adopted by 14 state-based marketplaces for the 2020 open enrollment season.

Technology Jan 5, 2014

DC Health Link successfully enrolls Members of Congress and staff on launch

DC Health Link enrolled Members of Congress on time during its first open enrollment, standing up a dedicated congressional portal in just six weeks.